Personal Injury Investigations

General Insurance Investigations

Corporate and Commercial Investigations

About Us

Quantumcorp provides a full range of investigation services to insurers, self-insurers, insurance lawyers, claims management companies, and large employers. With a history of service dating back to the 1980s, we offer deep overall capacity and vast accumulated experience to deliver outstanding and consistent service across all investigation types.

We are not your everyday investigation firm.

We have adapted our business model to suit our client’s needs: we offer highly specialised investigation solutions across three distinct Practice Areas; we favour employee investigators over independent contractors; and we tie it all together with Q-track, our purpose built, sophisticated case management system which provides all users, including our clients, with a 360 degree case view 24/7/365.

What makes us different?

Innovative business model

An innovative business model that favours employee investigators, rather than independent contractors, gives clients consistently excellent investigation results and quality client service. It’s a real point of difference from other investigation service providers.

Domain-specialist teams

Quantumcorp pioneered domain-specialist investigation teams. Dedicated investigators, employed for their skills, background, qualifications and experience in their special field, deliver better, faster and more relevant investigations results for Quantumcorp clients.

Q-track

Widely recognised as the most relevant investigations case management system in the insurance sector, Q-track provides a completely integrated investigation management and reporting system for clients.

Learn more.

What Quantumcorp clients are saying

“As a retail loss prevention professional with over 12 years’ industry experience, I can highly recommend the services of Quantumcorp. They provide an exceptional level of service, and have been integral in helping our company implement a loss prevention solution.

Quantumcorp is heavily involved in all aspects of the current process, from coordinating investigations and observations to performing interviews in conjunction with members of our team.”

Corporate and commercial investigations client

2017-06-15T09:55:04+00:00

Corporate and commercial investigations client

“As a retail loss prevention professional with over 12 years’ industry experience, I can highly recommend the services of Quantumcorp. They provide an exceptional level of service, and have been integral in helping our company implement a loss prevention solution. Quantumcorp is heavily involved in all aspects of the current process, from coordinating investigations and observations to performing interviews in conjunction with members of our team.”
“I found [Quantumcorp's psychological injury investigator] to be highly professional and competent - I would be happy to use [Quantumcorp] anytime for all psych investigations … [they have] a great way of making people feel comfortable and opening up.”

Return-to-work coordinator/WHS advisor
People & Performance HR Services
QBE Australia

2017-06-15T09:57:01+00:00

Return-to-work coordinator/WHS advisor
People & Performance HR Services
QBE Australia

“I found [Quantumcorp's psychological injury investigator] to be highly professional and competent - I would be happy to use [Quantumcorp] anytime for all psych investigations … [they have] a great way of making people feel comfortable and opening up.”
“The quick turnaround from referral to report has enabled CGU to make a soundly based decision in relation to liability for these claims, prior to any payments being made.

This has provided a significant saving to the scheme. Quantumcorp has provided excellent service, and has provided quality reports within these short timeframes.”

Specialist claims advisor
CGU Workers Compensation
(Agent for NSW WorkCover Scheme)

2017-06-15T09:58:14+00:00

Specialist claims advisor
CGU Workers Compensation
(Agent for NSW WorkCover Scheme)

“The quick turnaround from referral to report has enabled CGU to make a soundly based decision in relation to liability for these claims, prior to any payments being made. This has provided a significant saving to the scheme. Quantumcorp has provided excellent service, and has provided quality reports within these short timeframes.”
"[Quantumcorp has] both delivered the result and given our managers confidence to work through a very tough issue."

National HR Manager
International steel manufacturer

2017-06-15T09:59:24+00:00

National HR Manager
International steel manufacturer

"[Quantumcorp has] both delivered the result and given our managers confidence to work through a very tough issue."
"The quality of work provided by Quantumcorp is of the highest order in an industry that is ever changing and places strict demands on investigative companies with respect to cost efficiency, time constraints and quality of reports provided.

Quantumcorp has continually met and exceeded our requirements and expectations."

Legal Services Manager
Woolworths Limited

2017-06-15T10:00:30+00:00

Legal Services Manager
Woolworths Limited

"The quality of work provided by Quantumcorp is of the highest order in an industry that is ever changing and places strict demands on investigative companies with respect to cost efficiency, time constraints and quality of reports provided. Quantumcorp has continually met and exceeded our requirements and expectations."
"Quantumcorp has consistently produced high-quality factual investigation reports which have generally captured all relevant and necessary evidence.

In my experience, the quality of factual investigation reports produced by Quantumcorp is superior to those that I have seen from its competitors in the NSW private investigation industry.”

Executive Lawyer
Boutique law firm

2017-06-15T10:01:21+00:00

Executive Lawyer
Boutique law firm

"Quantumcorp has consistently produced high-quality factual investigation reports which have generally captured all relevant and necessary evidence. In my experience, the quality of factual investigation reports produced by Quantumcorp is superior to those that I have seen from its competitors in the NSW private investigation industry.”
“This professional team integrates specialist qualifications, training, techniques, and resources to effectively address allegations of negligence and produce exceptional investigative reports.

The calibre of Quantumcorp investigators and quality of their ultimate reports is superior. Quantumcorp delivers reliable and clear information and evidence to support progress and resolution of claims.”

Practice Leader
Insurance Law firm

2017-06-15T10:03:51+00:00

Practice Leader
Insurance Law firm

“This professional team integrates specialist qualifications, training, techniques, and resources to effectively address allegations of negligence and produce exceptional investigative reports. The calibre of Quantumcorp investigators and quality of their ultimate reports is superior. Quantumcorp delivers reliable and clear information and evidence to support progress and resolution of claims.”
“Quantumcorp’s specialist psychological injury claims investigation team provides a different level of service to others in this industry.

The unique qualifications of the investigators, and the fact that the investigators are employees rather than independent contractors, provides a real point of difference, which ultimately ensures we receive a significantly more reliable and comprehensive outcome on each claim.”

Acting senior case manager
Workers Compensation Services

Transport for NSW

2017-06-15T10:05:05+00:00

Acting senior case manager
Workers Compensation Services

Transport for NSW

“Quantumcorp’s specialist psychological injury claims investigation team provides a different level of service to others in this industry. The unique qualifications of the investigators, and the fact that the investigators are employees rather than independent contractors, provides a real point of difference, which ultimately ensures we receive a significantly more reliable and comprehensive outcome on each claim.”
"I am comforted by the commitment of the management team [at Quantumcorp] to the ongoing development and training of their staff.”

Insurance investigations manager
Suncorp

2017-06-15T10:04:31+00:00

Insurance investigations manager
Suncorp

"I am comforted by the commitment of the management team [at Quantumcorp] to the ongoing development and training of their staff.”

Why Quantumcorp?

Efficient referral management

Rapid turnaround on investigations leads to cost-savings and drives claims and recoveries to finalisation.

National expansion program in full swing

National coverage coming, and guaranteed consistent quality through streamlined and centralised processes.

Leading technology: Q-track system

The best in technology is the foundation of excellent, low-cost service.

Intelligent and reliable specialist teams

A pool of more than 150 investigators, ready to serve you.

Continuous improvement and innovation

An acknowledged innovator and industry leader, Quantumcorp has pioneered many firsts.

Measurable results, not promises

Service is supported by technology that tracks, measures, monitors and reports on each case.

Seeking a career within a supportive, well-resourced and professional environment?